Refund Policy

Last updated: 5/22/2026

30-day money-back guarantee

We want you to be happy with FitTok. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Our payments are processed by Paddle, our Merchant of Record. To request a refund:

1. Go to paddle.net and look up your order with the email used at checkout.
2. Request a refund directly through the Paddle portal, or contact our support team via the Service.

Approved refunds are returned to the original payment method, typically within 5–10 business days depending on your bank or card issuer.

Cancelling your subscription

You can cancel your subscription anytime at paddle.net. You will keep access to paid features until the end of your current billing period.

Questions

If you have any questions about refunds, contact us and we'll help you out.